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For utility and communication companies, GIS provides a common platform to access business data, manage assets, update network information, integrate work orders, find customer information, and prepare reports.

GIS professionals working inside utilities organizations help produce network maps and business information enhanced with weather intelligence, topography, rights-of-way, satellite imagery, and field data. They manage flow of data between GIS and other enterprise systems, serving as the main knowledge hub for visualisation and analysis of asset information.

GIS professional help develop, produce and maintain GIS-based tools for quantitative analysis and visualization. They help to systematically model, measure, and visualize issues with planning and engineering, marketing and sales, and customer care departments.

A few examples of GIS in utilities can be found here:
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